Service Guides

Service Guides2024-06-27T10:04:56+10:00

Why have a Funeral?

When a loved one dies, we often see that people want to get on with funeral planning as quickly as possible; they want closure and think that the pain will go away once the funeral has been held. It is true that funerals can be emotionally difficult, but a good funeral will provide the opportunity to share memories, gather support and put loved ones on the path to recovery.

It is the coming together of families and friends that makes the difference. This specifically created support network is a source of comfort and strength, both during the funeral and immediately afterwards.

Get In Touch

We welcome all enquiries about funeral costs. Whether it’s over the phone, at our office or in your home, we’ll take the time to find out how you want to farewell your loved one. Once we’ve gained an understanding of your requirements and preferences, we’ll provide you with a written estimate of costs.

Please don’t hesitate to contact us to discuss your requirements and obtain an obligation-free estimate.

Call Us
(02) 9680 9463

This number is available 24 hours a day, 365 days a year.

    Written Estimate of Costs

    Whether you talk to us over the phone, or at our office or your home, we’ll take the time to find out how you want to farewell your loved one. Once we have an understanding of your preferences, we’ll provide you a written estimate of costs.

    Written Estimate of Costs

    We are proud to have a dedicated mortuary located at Hills Family Funerals, 340 Old Northern Road, Castle Hill 2154. This allows us to ensure that we are placed to provide the highest level of care by our specially trained mortuary staff

    Written Estimate of Costs

    Every funeral service is different, and this means that the total cost will depend on the arrangements you put in place. Some prices, cremation or burial and legal requirements, are necessary for all funerals, although many elements differ from funeral to funeral and these costs will vary depending on the choices you make.

    Frequently Asked Questions

    Do We Have to Advertise the Funeral?2021-12-17T16:27:36+10:00

    No. There is no legal requirement to advertise the funeral. However, advertising the funeral is a simple and effective method of notifying those relatives and friends who you may have lost contact with over the years.

    Do We Have to Have A Funeral Service?2021-12-17T16:27:36+10:00

    No, but it helps family and friends to pay their last respects and help in the mourning process by saying goodbye. Some families opt for a private burial or cremation and organise a Memorial Service later.

    What Is the Difference Between A Coffin and A Casket?2021-12-17T16:27:36+10:00

    In Australia the word coffin is normally used to describe a body-shaped container for the deceased that is broader at the shoulders and narrower at the feet. Coffins normally have a removable lid and are made of wood. The word casket usually describes a rectangular container with a hinged lid. Caskets may be made from wood or metal.

    Who Sets the Day and Time of The Funeral?2021-12-17T16:27:36+10:00

    There are many factors to be considered before a day and time can be confirmed.  We will work with the family on what is suitable to them and liaise with other services such as church, crematorium or cemetery venue to confirm availability and make bookings on your behalf.

    Is Burial More Expensive Than Cremation?2021-12-17T16:27:36+10:00

    Generally, a cremation will cost less than a burial. However, there will always be exceptions based on personal circumstances.  Memorialisation costs will also vary between memorialising cremated remains or electing a monument over a grave.

    Burial or Cremation – Who Chooses?2021-12-17T16:27:36+10:00

    Usually the next of kin will make the decision after consultation with the family or they may already know the wishes of your loved one by having discussed it with them. A cremation permit cannot be issued unless written instructions have been made or next of kin/family agree for a cremation to take place.

    Viewing the Deceased2021-12-17T16:27:36+10:00

    This decision is a personal one. No one should be pressured to do so or be prevented from doing so if they wish. Some people find that viewing their loved one helps them to accept their loss and for others it is a time to say goodbye. Some families prefer not to view the body, opting to remember their loved one as they were

    We provide private facilities for families wishing to pay their last respects.

    Minister or Celebrant. What’s the Difference?2021-12-17T16:27:36+10:00

    Again, this is a personal decision as to whether a minister or celebrant officiates at the funeral service. A celebrant is someone who takes the funeral service, generally without a lot of prayers or bible readings and can provide either a faith or non-faith-based service as decided by the family.

    If you would like a minister to take to the funeral but haven’t been to church for a while, don’t be concerned. Ministers are happy to officiate at funerals outside of the church either at the graveside or a chapel.

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